Shipping & Returns
📦 Shipping Information
We offer worldwide shipping 🌍
Processing time: 1–3 business days
Shipping time: 6–12 business days
All orders are shipped with tracked delivery.
Once your order is dispatched, you will receive a tracking number via email.
We work with trusted international logistics partners to ensure fast and reliable delivery.
⚠️ Important Notes
Please double-check your shipping address before placing your order.
We are not responsible for lost packages due to incorrect or incomplete addresses.
Shipping times may vary slightly depending on your location and external factors such as customs or carrier delays.
🔄 Returns & Refunds
We want you to love your purchase 💙
If there is an issue with your order (damaged, defective, or incorrect item), please contact us within 7 days of delivery.
To process your request, we may ask for photo or video proof.
Once confirmed, we will offer:
- a replacement, or
- a refund
❗️ Return Conditions
Due to the nature of our products, we do not accept returns for:
- change of mind
- incorrect application or usage
- minor cosmetic differences that do not affect functionality
💡 Additional Information
In some cases, we may resolve issues without requiring the item to be returned.
Our goal is to provide a smooth and fair experience for every customer.
If you have any questions, feel free to contact us at hello@luvmycase.com